Terms of Service for Network Practice Intra

1. General

Network Practice Intra delivers a digital platform to support operations in general practice, including well-being, clinical quality, organisation and finance.

The Platform is made available to clinics and their staff ("Users") under an agreement.

2. Access and use

Access to the Platform requires the creation of a user profile. The user is responsible for:

• Keeping login credentials secure
• Using the Platform in accordance with applicable law
• Not sharing access with unauthorised parties

Network Practice Intra reserves the right to suspend access on suspicion of misuse.

3. Scope of services

The Platform offers features for:

• Planning and structuring (annual wheel and calendar)
• Handling staff matters (contracts, time tracking, payroll)
• Supporting clinical quality (guidelines, training, knowledge sharing)
• Financial overview and reporting
• Documentation and compliance (e.g. GDPR material)

Functionality may be continuously developed and adjusted.

4. Integrations

The Platform can integrate with third-party systems, including e.g. e-conomic and practice systems.

Network Practice Intra:

• Strives for stable integrations
• Is not responsible for errors or downtime in third-party systems
• May change or discontinue integrations without notice if necessary

5. Data and responsibility

The user (the clinic) is in principle the data controller for the data processed in the Platform.

Network Practice Intra acts as data processor under a separate data processing agreement.

The user is responsible for:

• The lawfulness of the data processed
• Correct use of the Platform in relation to GDPR and other legislation

6. Availability and operations

Network Practice Intra strives for high uptime and stable operations, but:

• Cannot guarantee uninterrupted access
• May carry out planned maintenance
• May experience unforeseen disruptions

Any disruptions will be addressed as quickly as possible.

7. Changes to the service

Network Practice Intra reserves the right to:

• Update and further develop the Platform
• Change features and user interfaces
• Add or remove functionality

Changes will be made to improve the solution and adapt to legislation.

8. Payment and subscription

Use of the Platform may be subject to payment as agreed.

Billing terms, prices and payment conditions are set out in the individual contract.

In case of non-payment, Network Practice Intra reserves the right to suspend access.

9. Termination

The agreement can be terminated according to the agreed notice terms.

Upon termination:

• Access to the Platform is closed
• The option to extract data within a defined period is offered
• Data is deleted in accordance with applicable rules and agreements

10. Limitation of liability

Network Practice Intra is not responsible for:

• Indirect losses, including operating loss or lost earnings
• Errors caused by incorrect use of the Platform
• Conditions outside our control (force majeure)

Liability is in all cases limited to the amount the customer has paid for the service in a defined period.

11. Intellectual property

All rights to the Platform, including software, design and content, belong to Network Practice Intra.

The user obtains a right of use and may not:

• Copy or distribute the solution
• Carry out reverse engineering
• Use the Platform for purposes other than agreed

12. Governing law and jurisdiction

These terms are governed by Danish law.

Any disputes are settled by the Danish courts.

13. Changes to the terms

Network Practice Intra may update these terms on an ongoing basis.

Material changes will be announced. The version in force at any time will be available on the Platform.

14. Contact

For questions about these terms you can contact:

Netværkspraksis Intra
kontakt@netvaerkspraksis.dk
+45 616 555 45

Network Practice Intra – clear frameworks for a secure and professional digital day.